Rejecting Work

Last Updated: Jul 19, 2017 10:50AM CDT
Are there valid reasons to reject a work order?
Yes. If you receive a work order in error or cannot deliver the expected
level of service required.

How do I reject a work order?
All work you receive will be sent to your Pro Connect account.
Watch this brief video to see how to reject work orders within your pro

If I reject a work order by mistake, how do I correct this and accept the work order?
You will need to contact your customer and ask them to resend the work order.

Is there a penalty for rejecting a work order?
No, however, keep in mind that your customer is most likely tracking the frequency of this.
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